FAQ


Q1: What are eyelash extensions made of

A:The eyelashes used for eyelash extensions are made of synthetic, soft, and lush fibers with a high gloss finish. JB Lashes carries 12 different colors, 11 different lengths, 4 different thicknesses, 2 different curls, and over 5 different types of lashes (including mink lashes) - that is over 200 combinations of lashes to choose from. The customizable combinations to fit your specific look are endless!

Q2: Are JB Lashes safe?

A: JB Lashes only use pharmaceutical grade adhesive which never come in contact with your skin. Synthetic eyelashes are adhered about 1mm away from your skin.

Q3: How long do JB Lashes last?

A: Eyelash extensions last through the length of your natural growth cycle of each lash, which is between 60 to 100 days. Touch-ups are recommended every 2-4 weeks to replace lashes which have fallen off due to the life cycle of natural lashes.

Q4: Can I wear mascara on JB Lashes?

A: The great thing about JB Lashes is that you won't need any mascara or eyeliner! JB Lashes'LashCare Volume Up Mascara, which is specially formulated for eyelash extensions can be used on the tips of the eyelash extensions. Water-proof mascara is DEFINITELY not recommended.

Q5: How do I prepare for the service?

A: You should thoroughly clean your lashes with a mild cleanser. Do not use oily makeup remover to clean your lashes prior to the application. Lashes should not be curled or permed (unless directed otherwise by your technician) and all mascara should be removed. As the service is approximately 2 hours long, you can bring your own iPod or your favorite CD to listen to during the procedure.

Q6: Can I receive JB Lashes if my eyelashes are tinted or dyed?

A: Yes, it is safe to receive eyelash extensions on tinted or dyed eyelashes. However, it is not recommended to tint, dye, or perm lashes while you have eyelash extensions applied.

Q7: How do you remover eyelash extensions?

A: Come in and let us professionally remove them with a special remover. Please do not attempt to remove them yourself as the glue is very strong.


Common Concerns Regarding After care


For the first 2 Hours:
For the first 2 Days
2 Weeks after
Do not: contact water with lashes Do Not: steam face, use steam bath, swim, wash face with hot water, or tan Do: come in for a touch-us session


DO'S - DAILY MAINTENANCE:

  • Do use ONLY water based(oil-free) eye make-up and eye make-up remover: Use a small, cotton based tipped applicator to gently remove eye-make up. Please ask your JB Lashes Lash Artist if he/she carries JB Lashes' LashCare, Oil-Free Protein Remover & Primer.
  • Do be gentle while cleansing the eye area and pat lashes dry.
  • Do use JB Lashes' LashCare, Longer Life Coating Sealer: Our specially formulated coating sealer will help protect and extend the life of your lashes from harmful particles such as dirt and oil. Please ask your JB Lashes Lash Artist if he/she carries this product.
  • Do schedule a touch-up session with your JB Lashes Lash Artist: The natural lash life cycle is about 100 days and the eyelash extensions may fall off during this period of negligent care by client. Touch-ups are recommended to be done every 2 weeks to replace any lashes that may have fallen off within that time period.


DON'Ts - DAILY MAINTENANCE

  • Don't use regular, over-the-counter mascaras: We recommend using JB Lashes specially formulated for eyelash extensions, LashCare Volume Up Coating Mascara. Use this mascara only on the tips of the extensions - do not apply from the root of eyelashes! Please ask your JB Lashes Lash Artist if he/she carries this product.
  • Don't use manual lash curlers: This will break both extensions and natural lashes! Instead, we recommend using JB Lashes' Heated Eyelash Extension Curler. Use to curl lashes only on the tips of the extensions - do not heat from the root of eyelashes! Please ask your JB Lashes Lash Artist if he/she carries this product.
  • Don't receive acidic facials: Acidic peels such as Chemical Peels, Alpha and/or Beta Hydroxy Peels will dissolve the bonding agent of eyelash extensions.
  • Don't excessively rub lashes or eyes while washing face.
  • Don't use oil-based eye products around or on the eyes. Oil-based products around or on the eyes will dissolve the bonding agent of eyelash extensions.